Information Technology

Find technological tools to enable your work and protect your information.

Getting Help

MedIT is now Digital Solutions, a new organization providing faculty-wide solutions to enable transformative education and research. For more information, visit here

Need help? The MedIT Service Desk will continue to provide IT or videoconference support at 1.877.266.0666 or

8:30 a.m.–4:30 p.m., Monday to Friday *
Videoconferencing support: 7:00 a.m.–5:00 p.m., Monday to Friday

* Effective Monday, May 3, 2021, the MedIT Service Desk will be extending their service hours. The new hours will be 7:30 a.m. to 6:00 p.m., Monday to Friday.

Remote Access to Files

Accounts, Email & MS Teams

Zoom Videoconferencing

UBC has a campus-wide license for Zoom as a platform for delivering courses online and larger meetings. Zoom is an easy-to-use video conferencing platform that offers a wide range of features.

Useful Links

Outages: For the most up-to-date information on outages, maintenance, and status of UBC IT Enterprise Services, please visit